How To Order

Step 1

Tell Us About Your Product

Send us the product size, the packed weight and the quantity you need. We come back with the board grade and the box style that fit, and a unit price with no setup fee attached to it.

• Measure the product itself rather than a box you already use, because that box may be the wrong size and you would only be copying its mistakes.
• Take the three dimensions in the order we quote them, which is length first, then width, then height, and measure the product as it will actually ship, wrapped and filled.
• Tell us where it will be sold, since a retail shelf, an ecommerce parcel and a trade delivery each pull the specification in a different direction.

The minimum is 100 boxes per size, counted per size because every size needs its own die, and price breaks come in at 500 units and again at 1,000. If you would like to compare structures yourself first, our free dieline generator builds any style at your own dimensions, and our box styles page shows what each one does.

Step 2

Approve Your Dieline

Upload your artwork as a vector PDF or AI file and we check it against our artwork guidelines for bleed, resolution and Pantone colors. You then see a flat view and a 3D mock-up, both free of charge, and the production clock starts the moment you approve them.

• Lay the artwork out on our dieline, with 3 mm bleed, fonts outlined and any Pantone colors named in the file.
• Every file is checked before it goes near a press, and we tell you what needs fixing rather than printing something we know will disappoint you.
• Design work is free at both levels, so small changes and setting your file onto our dieline cost you nothing. If you have no artwork at all, our in house designers draw it on our dieline for you when you are placing an order.

Our artwork guidelines cover bleed, safe zone, color modes, resolution and where each special finish belongs.

Step 3

Check a Real Sample

You hold the actual box before the full run starts. A plain structural sample takes 3 to 5 business days and a printed pre-production sample takes 7 to 10, so add those days to the front of production rather than assuming they run alongside it.

• A plain sample settles the structural questions, letting you feel the board and check how cleanly it cuts and creases.
• A printed pre-production sample carries your own artwork on your own board, which is the one to ask for when color and finish have to be right.
• Samples are sent free of charge, though conditions apply and they are not the same for every enquiry, so our team confirms what applies to yours first.

Put your own product inside it the moment it lands. Drop the product in, close the flaps and shake it gently to see whether it slides around, then open and close the box several times the way a customer or a packing line will. Request a sample whenever you are ready.

Step 4

Production and Free Delivery

Production runs 8 to 10 business days from the approval at step two. Your boxes are printed, cut, creased and glued where the style needs it, then shipped flat so they take up as little room as possible when they reach you.

• Delivery is free across the US, and export orders are quoted separately because the freight and the paperwork vary by destination.
• Tell us where the pallet is going at quote stage rather than afterward, and say early if the delivery needs splitting across more than one address.
• Reorders run the same dieline and the same artwork with no new tooling charge, and they take the same 8 to 10 business days.